Services

Operational & Administrative Support

Biggs Professional Services provides structured operational and administrative support to growing businesses that require organization, visibility, and consistent execution.

Services are delivered through clearly defined monthly retainers to ensure reliability, accountability, and consistent support.

Core Service Areas

Administrative Management

  • Inbox management and email organization
  • Calendar coordination and scheduling
  • Document preparation and formatting
  • Vendor communication and follow-up

Operational Support

  • CRM management and data accuracy
  • Accounts receivable and payable tracking
  • Project coordination and deadline monitoring
  • Weekly activity summaries and monthly operational snapshots

Financial Administrative Support

  • Invoice preparation and distribution
  • Accounts receivable tracking and payment follow-up
  • Vendor invoice organization and accounts payable tracking
  • Vendor paperwork and W-9 coordination
  • Payment status visibility and record organization

Note: Financial support is administrative only. Bookkeeping, accounting, tax preparation, reconciliation, and advisory services are not provided.

Process & Systems Development

  • Creation of standard operating procedures (SOPs)
  • Workflow documentation and task standardization
  • File structure and system organization
  • Identification of operational inefficiencies

Engagement Structure

All services operate under a monthly retainer model.

Each engagement begins with a consultation to define scope, priorities, and level of support. Retainer hours are allocated monthly to ensure consistent execution and structured communication.

Services are delivered during standard business hours, Monday through Friday.

Retainers operate month-to-month with 30 days written notice for cancellation.

Additional hours are billed at $65 per hour. Unused hours do not roll over.

Retainer Investment

Starter Support: $750/month

15 hours per month

Ongoing administrative support for businesses requiring consistent coverage and organization.

Includes:

  • Weekly activity summary
  • Communication via email as needed

Growth Support: $1,250/month

25 hours per month

Expanded operational support including reporting, vendor coordination, and process documentation.

Includes:

  • Bi-weekly 30-minute check-in meeting
  • Weekly activity summary
  • Monthly operational snapshot

Operations Partner – $2,200/month

40 hours per month

High-level operational partnership focused on workflow optimization, financial tracking oversight, and proactive coordination.

Includes:

  • Weekly 30-minute operational review meeting
  • Weekly activity summary
  • Monthly operational snapshot
  • Priority communication

Custom packages are available upon request.

Results & Outcomes

Clients engage Biggs Professional Services to bring structure, visibility, and consistency to their operations.

Through disciplined execution, engagements commonly result in:

  • Reduced administrative backlog
  • Improved responsiveness to clients and vendors
  • Clear visibility into receivables, payables, and project status
  • Standardized workflows that reduce errors and inefficiencies
  • Better meeting preparation and follow-through
  • Fewer last-minute disruptions and missed deadlines

The objective is not simply task completion, but operational clarity and sustained support.

Ideal Clients

Biggs Professional Services works best with established businesses that require structured operational support but are not yet ready to hire a full-time operations manager.

Typical clients include:

  • Professional service firms
  • Contractors and construction businesses
  • Consulting and advisory firms
  • Established small businesses in a growth phase

Ideal engagements involve organizations that:

  • Value process and accountability
  • Require consistent execution
  • Need visibility into receivables, payables, and project status
  • Prefer structured communication and defined scope

Next Step

If your business requires reliable operational structure and consistent execution, schedule a discovery call to determine the appropriate level of support.

Schedule a Call
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